Emotional intelligence can help you build effective relationships at work. Executive coach and organizational psychologist Gemma Roberts explains what emotional intelligence (EQ) is and why it’s important in this course. She helps you become more self-aware so that you can identify triggers that may hijack your performance. Roberts also helps you align your intentions and your impact so that you can build strong and collaborative relationships.
Note: This course was featured in Market Watch, Inc., Fortune, Forbes, and Entrepreneur.
The Learning objectives for this course:
- What is emotional intelligence?
- Watching for triggers and hijacks
- Finding flow
- Disrupting thinking
- Reclaiming reaction time
- Shifting perspective
- Empathizing
- Listening and communicating
- Playing to strengths
- Collecting feedback
- Aligning intention and impact
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